CORE SERVICES – FULFILLMENT

Built to Scale
With You.


You're growing. You have plans, and you need a partner who can meet you where you are and scale with you. Every order carries your brand. And your brand is your promise. We help you make sure those promises are kept: a team trained on your products, accuracy you can count on, and direct access to the people responsible.


WHAT WE DO

WHAT PICK, PACK, SHIP LOOKS LIKE HERE

We receive your inventory, store it in your dedicated space, and ship orders accurately and on time.


What changes the math:

  • — Your products in your dedicated space — not mixed with 500 other accounts
  • — A team trained on your SKUs, your packaging, and your standards
  • — Workflows built for your operation, not a generic template
  • — A dedicated rep with a direct phone line

When something happens, you don't submit a ticket. You call us.

REAL-TIME VISIBILITY.

ALL THE TIME.

Your inventory and orders live in Ship Hero, our WMS. You can check it yourself anytime, from anywhere. No waiting on a report. No emailing your rep to ask where things are.



Track

Inventory Levels

Monitor

Order Status

Follow

Shipment Tracking

Review

Adjustments & Audits

People browsing shelves in a warehouse-style store with tables, boxes, and overhead lights
Worker scanning items on a warehouse conveyor line amid shelves and bins
Warehouse aisle with blue bins and workers moving stacked white containers on a cart
INTEGRATIONS

Connects to

Where You Sell

50+ pre-built integrations. Selling on multiple platforms? One inventory pool. One source of truth. No reconciliation headaches.

Running on EDI? We're fully EDI-capable. Some of our customers run 100% on it.

Shopify

amazon

tiktok shop

ebay

walmart

bigcommerce

woocommerce

magento

+ 42 more platforms & marketplaces

SHIPPING

CARRIERS,

OPTIMIZED PER ORDER

Every shipment gets rate-shopped automatically. The system looks at weight, destination, and your delivery window - then picks the cheapest carrier that meets it.

Want everything on one carrier? We'll do it. We'll also show you what rate shopping would have saved you. Most customers see the math and switch.

USPS

UPS

DHL

ONTRAC

REGIONAL CARRIERS OR WHATEVER FITS

Warehouse aisle with rows of blue bins and workers under bright industrial lights
Worker loading white plastic bins onto a cart in a warehouse with blue storage shelves
Man in a warehouse packing a printer on a table near blue storage units
Worker in white hard hat using a tablet in a warehouse aisle lined with blue storage bins
Worker standing among stacked boxes in a warehouse aisle, checking a package on a pallet.
  • 01 You hear it from us first
  • 02 Our transportation team handles carrier claims
  • 03 We track every truck crossing the border
  • 04 We tell you before your customer does
RETURNS

RETURNS,

HANDLED.

Returns aren't an afterthought. We process, inspect, restock, and report. For apparel and other return-heavy categories, we'll design the workflow around your products.

WHEN THINGS GO WRONG

OPERATIONAL

DISCIPLINE.

Carriers lose packages. Customs flags shipments. Inspections add half a day. None of it is hypothetical. When it happens:

  • 01 You hear it from us first
  • 02 Our transportation team handles carrier claims
  • 03 We track every truck crossing the border
  • 04 We tell you before your customer does
WHAT TO DO NEXT

Let's See If We're a Fit.



If your fulfillment isn't where it needs to be, let's talk. We'll be honest about whether we're a fit. If we're not, we'll tell you on the first call.

No commitment. No sales pressure. Just an honest conversation.